FAQ


HOW DOES SCROOSING FEEL?

The SCROOSER is a creation between the sky and the earth, it is unique and one of a kind. You will feel like a superhero and a veteran motorcycle rider. For sure, you will be the envy of every person in your city.

HOW FAST IS A SCROOSER?

If you blink your eyes, you will miss us passing by. The SCROOSER comes in two speed versions. You can choose to ride your SCROOSER just for the sidewalks or ride like a rebel on the streets. Both versions come in 20 km/h or 25 km/h configurations. It is upto you how you wanna rebel.

HOW DOES THE IMPULSE DRIVE WORK?

It’s quite simple and beautiful. You push and the SCROOSER does the rest. The smart technology engine reads your push off the ground. The impulse drive reaches a maximum of 4 km/h. Remember though, the impulse drive is only allowed to be used in a sitting position on public roadways. The electric motor shuts off automatically when the breaks are applied.

CAN I DRIVE WITHOUT IMPULSIVE DRIVE?

Yes, you can. In the H-mode or the throttle mode, the impulse drive is disabled to allow you to ride with just the twist of your wrist.

HOW DO I CHARGE THE BATTERY?

When you get your SCROOSER, you will also get a charger so you can charge the battery. And yes, the plug is always adapted to the power outlet of your respective country. 

HOW LONG DOES THE BATTERY LAST?

There is a 36 Volt / 20 Ah strong lithium-ion battery pack, located beneath the footboard of the SCROOSER which provides a lot of energy. Fully charged, the battery can last up to 55 kilometres depending on your personal driving style, load, terrain and outside temperature. The battery can be removed for charging e.g at home. A full charge takes about 2.5 to 4 hours.

WHAT TYPE OF WARRANTY DOES SCROOSER PROVIDE?

The warranty lasts for two years and applies to battery and parts. As long as you don’t push the SCROOSER off a building, we will be there to protect you.

HOW LONG IS THE BATTERY LIFE?

The battery can re-charged upto 500 times before it loses any sort of power capacity.  After 500 charges it has a capacity of 90%. That’s a lot of rides to the beach! Vamos a la playa!

IS IT LEGAL FOR ME DRIVE IN MY AREA?

The SCROOSER is legal to drive everywhere but please always check your local laws before you make your purchase. We are rebels but definitely do not want to end up in jail.

DO I NEED A HELMET?

Riding with the wind in your hair is amazing, but make sure it is legal in your area.  Please always be safe - your SCROOSER deserves a rider.

CAN I CUSTOMIZE MY RIDE?

For sure! We always want our customers to express their individualism. If you are part of a company wanting to order something specific or someone who just loves flames, we can create this for you. Please contact us about those details.

HOW CAN I BECOME A DEALER OR DISTRIBUTOR?

We love growth and we would love to help your company grow! Please contact ‘Nicolas or contact info’ about dealership opportunities.

WHAT INCLINE CAN THE SCROOSER CLIMB?

The SCROOSER has a climb rate of 15 to 16 degrees with an average persons weight of 85 kgs on normal concrete surfaces. The speed reduces to give more torque for higher inclines. For all other surfaces, the climb might be different depending on weight. The best mode to ride up inclines is the Sport mode. If climbing Mount Everest, you will definitely need some leg power to push you up.

I HAVE A PROBLEM WITH MY SCROOSER - WHO CAN HELP ME?

Customer service is our way of life and we attach great importance to every question and concern! If you are experiencing problems with your SCROOSER, please contact the dealer from where you purchased your vehicle. Our dealers are our top specialists who can easily repair and fix your SCROOSER. We also have a workshop service that can provide you with all the help you need - we are always here! 

Together with our technicians, we thoroughly check and troubleshoot your problem to ensure that we keep you SCROOSIN’. In some cases, we also ship spare parts directly, which can then be installed by the customer themselves (e.g., spare tires).

Please get in touch on our support page.

HOW CAN I MAKE SURE NOBODY STEALS MY SCROOSER?

The SCROOSER comes with an anti-theft device integrated into the engine. You simply turn off the vehicle while holding the front break and the SCROOSER is rendered immovable. Go for a walk, an ice cream or go to the cinema – the theft lock holds for six hours. Not even Superman can steal it - he wouldn't anyway. He's a good guy. In the future, we will also put GPS in the SCROOSER so you can track it with an application for your smartphone if your SCROOSER is stolen. Every SCROOSER also comes with a heavy duty industrial lock underneath the seat.